Contact details
Keyworth Scott Berenice Ltd operates Berenott Digital. You can contact us or make a data protection rights request using our contact form.
What information we collect, use and why
When you contact us with a query, complaint or claim, we collect and use:
- Your name or pseudonym and email address
- The contents of your message and any subsequent correspondence
We use this information to understand your enquiry, respond to you and manage any related correspondence.
Our lawful basis and your data protection rights
Under UK data protection law, we must have a lawful basis for collecting and using personal information. We rely on legitimate interests when dealing with queries, complaints or claims.
Our legitimate interest
We need your name or pseudonym, email address and message to receive, understand and respond to your enquiry. We use only the information needed for that purpose and do not consider this use to create an undue risk of harm.
Your data protection rights may include:
- Access
- You can ask us for copies of your personal information and information about how it is used.
- Rectification
- You can ask us to correct personal information you believe is inaccurate or incomplete.
- Erasure
- You can ask us to delete your personal information.
- Restriction
- You can ask us to limit how we use your personal information.
- Objection
- You can object to our processing of your personal information.
The right to data portability does not apply when we rely on legitimate interests. Rights can also be subject to exemptions under data protection law. We will respond to a rights request without undue delay and within one month.
Read more about your rights and lawful bases on the Information Commissioner's Office website.
Where we get personal information from
We receive this personal information directly from you when you submit our contact form or correspond with us.
How long we keep information
Emails and related correspondence may be kept for up to one year. We do not retain contact-form data separately from those emails.
How to complain
If you have concerns about our use of your personal information, please contact us through our contact form.
If you remain unhappy after raising a complaint with us, you can complain to the Information Commissioner's Office:
Information Commissioner's OfficeWycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
Website: ico.org.uk/make-a-complaint